Academic Background
- Achieved Bachelor of Science Degree in Management from the Rocky Mountain College, Billings, MT in the year 1994.
- Achieved Associate Degree in Management and Marketing from the Alvemo College, Milwaukee, WI in the year 1991.
Computer Programming Skills
- Knowing Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint and Microsoft Outlook Express.
- Knowing Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP and Windows Vista.
- Knowing IBM PC, Lotus 1-2-3 and MS-Dos.
Professional Background
Since 2004 working as a District Manager, in the Ward Collections Agency, Billings, MT, and is responsible for the following:
- Manage collections for major regional, national and offshore clients with employee strength of 75 employees. Recruit and train sales, marketing and collections staffs, perform estimations and salary reviews.
- Estimate legal representative performance and audit outcome.
- Apply Human Resource strategies at office level for all sales, marketing, clerical and collection staffs.
- Produce over $12 million as income and $4 million as profit.
- Increase sale value and profits by 20%.
From 2000-2003 worked as an Assistant Branch Manager and handled the following responsibilities:
- Reported time to time to the Executive Vice-President of Money Aid Group. Servicing for the $50 million company.
- Established office and recruited personnel and staffs.
- Set up a training workshop and administered the production. Set targets at 25% profit margins. Procured $1.5 million in 3 years.
- Achieved a 150% expansion in the collection of funds which lead to department growth from four to twelve employees.
From 1995-1999 worked as a Division Supervisor and handled the following responsibilities:
- Provided customer servicing for the $50 million company.
- Established office and recruited personnel and staffs.
- Set up a training workshop and administered the production.