Counter Clerk Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Looking for a counter clerk position with “Big Shoppers, Inc.” to collect cash, check, and credit card payment for good sold and make customers comfortable with my customer service skills.

Summary of Skills:

  • Strong experience and excellent knowledge of working in retail settings
  • Admirable experience in providing fast and efficient customer service
  • Strong communication, mathematical, and cash handling skills
  • Proficient in entering business transactions details into computer system
  • Ability to clear customers’ doubts on prices, product warranties and features
  • Skilled in helping sales staff in displaying products and stock taking

Work Experience:

Counter Clerk
ShopPro Center, Madison, WI
October 2013 – Present

  • Greeting patrons and answering telephone inquiries and emails from customers
  • Counting and preparing bills of merchandise for sales using billing software
  • Maintaining professional behavior and updating knowledge on products
  • Handling cash register at the counter and entering details into the system
  • Solving customers’ problems on understanding warranty terms and conditions on products
  • Confirming identify of customers for goods prohibited for sale to minors
  • Weighing, counting, checking, and bagging items properly and securely

Counter Clerk
Pristine Shopping Mart, Madison, WI
February 2012 – September 2013

  • Processed utility goods purchase transactions and collected payments from customers
  • Coordinated with the sales department and maintained complete details of goods in stock and goods sold
  • Issued receipts, credit, and refund for goods sold and returned
  • Changed toner and paper of printers and placed order with vendors for the same
  • Provided information to customers on return policy and refund terms and conditions
  • Instructed customers on using products and getting help on malfunctioning of products

Education:

  • High School Diploma
    Jolly High School, Madison, WI
    2011

Reference:

On request.