Collection Manager Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To get a Managerial collection POS in line with my huge experience in collections field.

Experience Details:

More than 15-years in Collection and Debt control field. Wide knowledge thorough grasp of FDCPA Act.

Education Details:

High School Diploma

Credit Management Certified

Management Techniques Certification

Bachelor Degree in Arts -Accounting

Affiliations:

  • CIMT
  • CICM

Additional Skills:

  • Computer: Windows 3.1/95/98/2000/ME/XP
  • MS Excel, Word, Lotus 123
  • Rhumba Office, Davox Autodialer, PEGA System, CACS Collection S/F
  • Written and Verbal Communication, Skilled in FDCPA Act
  • Figures Analysis, Financial Statements review

Job History:

Collection Manager (07/2005-Present)

Martinez Fletcher and Associates, TX

Responsibilities Includes:

  • Develop and manage collections and credit programs
  • Supervise inquiry of credit risk in clients and providers and observe the collection of totals due to association and handle the daily activities of Collection teams
  • Plan collection policies and processes and check its implementation
  • Encourage and train the subordinates, appraise and evaluate Team member’s performance and offering counseling

Supervisor (09/2003-06/2005)

Ford Credit, TX

Responsibilities Includes:

  • Direct and handle the daily activities of Collections Team
  • Encourage and train the subordinates, appraise and evaluate Team member’s performance and offering counseling
  • Organize regular target statistics and also Team reports for Sr. management

Account Manager (08/2001-09/2003)

Ford Credit, TX

Responsibilities Includes:

  • Avoid losses, creating repayment arrangements, re-plan repayments
  • Compute and estimate Lease payoffs
  • Start bankruptcy proceeding, charge off account, grant accounts routed for recovery

Counselor (04/2001-12/2001)

Household Auto Finance, TX

Responsibilities Includes:

  • Advice delinquent clients on the account maintenance
  • Negotiations and restructuring loan re-payments
  • Start repossession on the old due accounts where delinquent hasn’t been determined

Credit Supervisor (01/1996-03/2000)

Widegate Global Ames, TX

Responsibilities Includes:

  • Review new credit applications.
  • Oversee billing and invoicing, recovery
  • Legal proceeding and foreclosures
  • Assist hire and train employees, evaluate staff’s performance
  • Make calls to clients with the delinquent accounts