Collection Clerk Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Interested in working as a collection clerk for “General Motors” and assisting the accounting department in drafting dunning letters and maintaining payment records of clients.

Summary of Skills:

  • Strong accounting and clerical experience of a manufacturing environment
  • Excellent credit and collection experience
  • Superlative written and verbal communication skills
  • Highly organized, self-motivated, and energetic person
  • Superb accounting and numerical skills
  • Adept in working with latest accounting software and MS Office suite
  • Outstanding customer service and problem solving skills

Work Experience:

Collection Clerk
Super Food Inc., Indianapolis, IN
October 2013 – Present

  • Updating clients’ accounts for good delivered, payment pending, and payment collected
  • Sending reminders letters, emails, and calling clients for payments
  • Making collection calls on overdue accounts and visiting clients’ office to solve matters
  • Sending invoices along with dispatched goods and following up for payment
  • Managing petty cash expenses and entering bank deposits into computer system
  • Calculating interest as per company’s rules on late payment and collecting the same
  • Preparing reports on delinquent accounts and submitted it to the accounts manager

Collection Clerk
ABC Company, Indianapolis, IN
March 2012 – September 2013

  • Reviewed, analyzed, and collected payments of overdue accounts
  • Negotiated with clients on discount and interest charges in settling accounts
  • Searched clients’ credit status and assisted the management in providing or stopping credit
  • Conducted property tax searched and prepared documentation for bankruptcies
  • Processed and posted collected payment details into accounting system
  • Prepared and submitted sales tax returns on time and assisted in internal auditing
  • Interacted with company secretary and attorneys for legal action against delinquent accounts


  • Bachelor’s Degree in Accounting
    ABC University, Indianapolis, IN


On request.