[First Name] [Last Name]
Contact Address: [street]
[Country] [City] [State/Province] [Zip Code]
Contact Number: (012)-345-6789
Email Address: [[email protected]]
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Career Objective:
Interested in working as a claims assistant with “National Insurance,” and provide support to the claims staff and handle other administrative and clerical duties.
Summary of Skills:
- Experienced in supporting the claim processing and settlement
- Knowledge of insurance claims and settlement terms and conditions
- Strong knowledge of claims systems, claims guidelines, and claims processing methods
- Excellent analytical, and error-detection skills
- Remarkable computer, and written and verbal communication skills
- Ability to work with and support the claims staff
- Effective organizational, planning, and time-management skills
Work Experience:
Claims Assistant
Johnson’s General Insurance, San Diego, CA
September 2013 – Present
- Collecting and sorting insurance claims form and entering details into the computer system
- Performing simple calculations and verifying the claim amount mentioned on the form
- Maintaining, preserving, and retrieving records of insured or policy holders
- Informing policy holders about necessity of certain documents and completing claims forms for fast processing
- Verifying address of the insured and coordinating with the investigators for learning authenticity of the claim
- Ordering office supplies to vendors and drawing checks for the same
Claims Assistant
ITC Group, San Diego, CA
May 2012 – August 2013
- Calculated claims amount, verified forms and details provided by policyholders, and processed payments
- Answered emails, letters, and phone calls and handled filing, photocopying, and faxing
- Drafted reports and sent reminders to insured on acceptance or rejection of their requests for claims
- Entered claims details in the system and closed the insurer’s accounting
- Provided assistance to policyholders for general claims processing and settlement
- Reviewed and analyzed claims forms and recommended changes in columns and rows as necessary
Education:
-
Bachelor’s Degree in Arts
Novelty School, San Diego, CA
2011
Reference:
On request.