Claims Assistant Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Interested in working as a claims assistant with “National Insurance,” and provide support to the claims staff and handle other administrative and clerical duties.

Summary of Skills:

  • Experienced in supporting the claim processing and settlement
  • Knowledge of insurance claims and settlement terms and conditions
  • Strong knowledge of claims systems, claims guidelines, and claims processing methods
  • Excellent analytical, and error-detection skills
  • Remarkable computer, and written and verbal communication skills
  • Ability to work with and support the claims staff
  • Effective organizational, planning, and time-management skills

Work Experience:

Claims Assistant
Johnson’s General Insurance, San Diego, CA
September 2013 – Present

  • Collecting and sorting insurance claims form and entering details into the computer system
  • Performing simple calculations and verifying the claim amount mentioned on the form
  • Maintaining, preserving, and retrieving records of insured or policy holders
  • Informing policy holders about necessity of certain documents and completing claims forms for fast processing
  • Verifying address of the insured and coordinating with the investigators for learning authenticity of the claim
  • Ordering office supplies to vendors and drawing checks for the same

Claims Assistant
ITC Group, San Diego, CA
May 2012 – August 2013

  • Calculated claims amount, verified forms and details provided by policyholders, and processed payments
  • Answered emails, letters, and phone calls and handled filing, photocopying, and faxing
  • Drafted reports and sent reminders to insured on acceptance or rejection of their requests for claims
  • Entered claims details in the system and closed the insurer’s accounting
  • Provided assistance to policyholders for general claims processing and settlement
  • Reviewed and analyzed claims forms and recommended changes in columns and rows as necessary


  • Bachelor’s Degree in Arts
    Novelty School, San Diego, CA


On request.