Chief Knowledge Officer Resume

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[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:


To obtain a chief knowledge office position with “Premier Insurance,” and contribute my experience in improving knowledge and skills of the employees.

Summary of Skills

  • Highly skilled in strategy and objective planning for all departments in an organization

  • In-depth knowledge of process mapping, ROI analysis, eCRM, and other tools and applications used in a modern business organization

  • Ability to work with cross functional teams and bring all the people to a common platform through efficient leadership

  • Excellent conflict resolution, resource management, and communication skills

  • Ability to work under constantly challenging and changing work environment without losing concentration and confidence

  • Comfortable to spend extra hours in order to execute the tasks on time

Work Experience

Chief Knowledge Officer

Radiant Technologies, Buffalo, NY

October 2015 – Present

  • Communicating with the department heads and analyzing the proficiency level of each employee in the department

  • Devising and implementing common and specialized learning modules to bring efficiency and consistency in the outputs

  • Testing product and process knowledge of employees through periodic tests

  • Identifying problems faced in training and devising solutions for the same

  • Discussing problems with the senior managers and devising alternate processes to achieve the defined goals within the specified deadline

  • Preparing detailed report of all initiatives aimed at knowledge sharing and employee development

Chief Knowledge Officer

Basner Corporation, Buffalo, NY

February 2012 – September 2015

  • Conducted performance analysis to identify the gap in desired and actual output of employees in all departments

  • Introduced employee learning and development programs

  • Supervised employee performance and prepared reports of each employee

  • Revised employee incentive schemes and job description and job titles

  • Prepared all reports pertaining to knowledge sharing and development programs conducted in the organization

Education:

  • Bachelor’s Degree in Personnel Management

    ABC University, Buffalo, NY

    2011

Reference:


On request.