Chief Cashier Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Highly professional and motivated Chief Cashier with effective communication, customer-service, and leadership skills along with an excellent head for figures and calculations. More than 5 years of experience in retail cashiering, processing cash transactions and training, monitoring and directing cashiers to support overall store operations and providing best customer-service.

Summary of Skills:

  • Strong numerical skills to handle cash and financial transactions accurately along with the ability to pay attention to every detail
  • Basic computer skills and proficiency in using POS and cash register systems, including scanners, cash drawers, calculator, and money counter machine
  • Excellent leadership and team-working skills to lead and mentor other cashiers and assist them in performing daily cashiering tasks efficiently and to achieve organization’s growth objectives
  • Posses friendly, positive attitude while dealing or interacting with customers or store team members
  • Ability to work under pressure, and remain calm and patient while handling dissatisfied or angry customers
  • Strong organizational, multi-tasking skills with an ability to adapt in a fast-paced work environment and
  • Effective communication and customer-service skills to build strong relationship and rapport with customers and staff
  • Active listening and problem-solving skills along with the ability to adapt and learn new technologies quickly

Work Experience:

Chief Cashier

Barnes and Nobles, Los Angeles, CA

December 2016 – Present

  • Supervising staff to perform daily cashiering tasks efficiently, and also assisting in staff recruitment, training, and development
  • Answering customer-service phone calls, and articulating products and services information to customers succinctly
  • Recognizing potential issues and consulting the managers on duty to resolve them
  • Greeting and assisting customers with their purchases and in locating items in an expeditious and courteous manner
  • Handling and tallying cash register with cash in the drawer
  • Ensuring the reception and cashier counter are well maintained
  • Accepting store deliveries and replacing defective or expired items with the new ones
  • Replenishing shelves with goods and preparing list of running products for order
  • Handling and processing cash transactions, refunds and returns in compliance with established policies and procedures
  • Managing all checkout functions by monitoring cash drawer amounts and maintaining cleaned and orderly checkout areas

Cashier

Scout and Molly’s, Los Angels, CA

February 2014 – November 2016

  • Assisted supervisors to set sales goals, and maintained good relationship with them to ensure operations are performed efficiently
  • Processed billing, collected checks and cash and also ensured that the customer received correct order
  • Provided friendly, responsive, and exceptional customer service by addressing their request, responding to their inquiries, and providing support throughout their shopping experience
  • Recorded amounts received, refunded, cash drops, and also maintained transactions documents
  • Gave cash refunds, or issued credits to customers for returned products with managers approval
  • Ensured that the cash drawer amounts were correct by counting money at the beginning and end of the shift
  • Managed store shelves, tracked inventory and maintained cleanliness of store and sales floors

Cashier

Times Supermarket, Los Angels, CA

January 2012 – December 2013

  • Pro-actively approached customers to identify their needs and providing them recommendations that connect them to the right product
  • Accurately handled cash, checks, credit cards, gift cards, and coupons
  • Maintained store safety standards and assisted in maintaining store cleanliness, including sales floor, stock room, lockers, and kitchen
  • Scanned items as quickly as possible, ensured their pricing accuracy, and tallied total
  • Operated cash register following sales and cash handling procedures outlined in training manual
  • Answered phone calls, and monitored pick-up and delivery orders

Education:

  • High School Diploma

    Santo High School, Los Angeles, CA

    2011

Reference:

On request.