Call Center Sales Representative Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To seek the position of a sales representative at a call center

Summary of Qualifications:

  • Large work experience in the service industry with absolute customer orientation
  • Good exposure to the fast paced work environment at call centers
  • Great experience of sales over calls with enough exposure to the job challenges
  • Pleasant and clear voice with neutral accents
  • Great convincing powers developed through complete knowledge of the product and the related fields
  • Good typing speed (40 wpm)
  • Excellent computer proficiency with ease in using MS Word, MS Excel and MS Powerpoint
  • Great patience and persistence during the conversation with the customer

Professional Experience:

ABC Telemarketing, Rockford, IL (2005-Present)

  • Receiving a list of prospectus customers and making calls to each customer regarding the purchase of credit cards of the Union bank
  • Opening the calls with good greetings and confirming the permissions from customers to continue the conversations
  • Probing the customers about their current banking needs and their frequency of visiting the bank premises
  • Informing the customers about the advantages and ease of use of credit cards
  • Conveying the customers about the financial and social background of the bank and its abilities to provide credits
  • Taking follow ups with frequent callings for customers with busy work schedules
  • Maintaining the sale sheets and reporting it to the supervisors at the end of each day

Academic education :

  • Graduated in Arts with specialization in statistics, from Chicago State University, Chicago, IL (2003)
  • Completed associate diploma in Business management from Chicago State University, Chicago, IL (2005)

References : Will be available on request

Related Links :

  • Customer Service Resume Example

  • Customer Service Sales Resume Example

  • Sales Resume

  • Account Representative Resume Example

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