Booking Clerk Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Looking for a booking clerk position with “St. Paul’s Hospital” to help patients book appointments with doctors and maintain their medial records.

Summary of Skills:

  • Experience of working in a health care environment
  • Extensive knowledge of medical terminology, diagnosis, and treatment procedures
  • Excellent computer skills with 60 wpm typing speed
  • Skilled in verbal and written communication and organizing work
  • Ability to operate office equipment and maintain composure under pressure
  • Strong customer service skills with maturity and flexibility to work in any shift

Work Experience:

Booking Clerk
Horizon Health Care Center, Schroon Lake, NY
August 2013 – Present

  • Making doctors’ appointments for patients contacting on phone and through emails
  • Processing invoices and collecting payments from patients for bookings done
  • Answering inquiries of walk-in patients and those who have been already treated in the hospital
  • Entering correct and complete information into spreadsheets and medical software
  • Reviewing reservations and confirming dates and timings with patients and doctors
  • Processing and filing medical paper work and helping patients in interpreting prescription and treatment
  • Convincing patients on importance of taking complete course of medicine and following up with the doctors

Booking Clerk
Landmark Health Care Group, Schroon Lake, NY
March 2012 – July 2013

  • Collected and utilized information on doctors’ availability for patients’ treatment
  • Made fresh and follow up appointments and rearranged schedules as per the situations
  • Entered booking and patient information in the software application and prepared files
  • Assisted in the delivery of patient care and filling requisitions
  • Contacted patients by phone and emails and reminded them about appointments in advance
  • Prioritized workload and assisted the nursing team in diagnosis and treatment of patients
  • Booked operation theater for surgery and handled administrative duties as assigned

Education:

  • High School Diploma
    Herbs High School, Schroon Lake, NY
    2011

Reference:

On request.