Benefits Specialist Resume

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Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Experienced and knowledgeable Benefits Specialist seeking a senior position with ‘ABC Company’ to assist the employees get maximum benefits and ease in processing of claims.

Summary of Skills:

  • In-depth information about employee benefits programs, including health and life insurance, childcare, dental care, and pension plans

  • Ability to communicate with the company’s insurance carriers to address claims, and coverage issues

  • Proficient in performing tasks related to data entry, records management, and do telephonic communication with insurance providers as required

  • Adept at explaining insurance benefits offered by the company in detail by complying with the firm’s HR policy

  • Capable of educating the employees regarding benefits program needed to claim the benefits

  • Hands-on experience of serving as a liaison between the employer, and the insurance company

  • Problem solver with excellent communication skills

Work Experience:

Benefits Specialist

Medford TechnoSolutions, West Hartford, CT

February 2016 – Present

  • Responsible for providing information about the company’s benefits policies to new recruits throughout the year

  • Researching and suggesting recommendations about benefits packages as per company’s budget

  • Resolving employee questions and doubts regarding health insurance, life insurance, and coverage as necessary

  • Liaising for the policy provider and concerned employee to ensure fast processing of claims

  • Consistently updating employee data in the company’s database with respective policy, and sending timely reminders to pay monthly or quarterly premium

  • Preparing reports on the cases handled, and claims processed for health or educational purposes

  • Ensuring employees get maximum benefits from the insurance policy in terms of coverage

Benefits Specialist

ChanceLight Corporate, West Hartford, CT

November 2014 – January 2016

  • Took responsibility for the administration of various benefits, and retirements program offered by the company

  • Provided information about the benefits program including medical, vision, dental, life insurance, short-term disability, and health reimbursement arrangements to employees

  • Coordinated with insurance service providers to educate employees on different benefits plans

  • Conducted discussion sessions with employees to understand their needs, financial resources, and suggested the best policy as per requirements

  • Performed administrative tasks like maintaining records, and handling policy renewals for 300+ employees

  • Forwarded emergency or special cases to the insurance provider company, and assisted in fast processing of claims

  • Reviewed documents submitted by the employees for the insurance policy, and informed about the missing papers if any

Benefits Specialist Trainee

ChanceLight Corporate, West Hartford, CT

July 2013 – October 2014

  • Developed an understanding and working knowledge about different insurance policies, and contracts

  • Worked with insurance providers to understand about the provisions, policy clauses, exclusions as well as statutory requirements to determine the best policies for the company, and prepared concise reports

  • Understood appropriate methods used for claim procedures and assisted employees accordingly

  • Became familiar with the reference materials, and type of reports required in case of medical issues involving employees or his family

  • Created step-wise administrative procedures for employees requiring long-term policies, and ensured easy processing of the claims

  • Collaborated with insurance carriers and consultants for developing benefits programs

  • Updated employee records in the computer system


  • Bachelor’s Degree in Human Resources

    University of Hartford, West Hartford, CT


  • Diploma in Insurance Services – University of Hartford

    West Hartford, CT 06117



On request.

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