[First Name] [Last Name]
Contact Address: [street]
[Country] [City] [State/Province] [Zip Code]
Contact Number: (012)-345-6789
Email Address: [[email protected]]
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Career Objective:
Looking for a bell attendant position at “Starwood Hotel,” and help guests in checking in and checking out of the hotel.
Summary of Skills:
- Excellent experience of attending guests at the front door
- Knowledge of customer service related to hospitality industry
- Excellent verbal and written English communication skills
- Strong understanding of the tourist places in and around the city
- Good eyesight to identify objects and people at a distance
- Physically strong to lift, lug, and carry luggage
- Willingness to work in odd shifts, including weekends, holidays, and nights
Work Experience:
Bell Attendant
Oasis Resort, Citrus Heights, CA
October 2014 – Present
- Greeting customers, carrying the luggage, and escorting them to their rooms
- Answering questions and providing directions to guests on visiting tourist attractions in the city
- Explaining room functions and the ventilation, telephone, and lock systems
- Coordinating with the front office teams and attending to guest’s request immediately
- Opening entrance gates and vehicle doors for guests when entering the resort and getting in and out of the vehicle
- Handling guest luggage and tagging them for storage as required
Bell Attendant
Greenland Resort, Citrus Heights, CA
February 2013 – September 2014
- Greeted guests at the gate upon arrival and saw them off at checking outstanding
- Assisted guests in parking their vehicles and carrying their luggage to their rooms
- Hailed cabs for guests as requested and answered their questions
- Provided prompt services to guests in loading and unloading their luggage upon arrival and leaving the resort
- Stored, tagged, and returned guest luggage as needed
- Resolved guests issues and disputes in a professional manner
Education:
-
High School Diploma
St. George School, Citrus Heights, CA
2012
Reference:
On request.