Banking Manager Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:


Experienced bank branch manager with outstanding knowledge regarding various banking operations. Adept at interacting with individual and business clients seeking amicable solutions to problems and good at handling cash transactions. Ability to achieve sales goals and establish long-term relations with clients.

Summary of Skills:

  • Excellent people skills and a flair for sales

  • Exceptional knowledge of financial policies and procedures

  • Familiar with federal and state banking regulations

  • Ability to effectively track cash deposits

  • Good at interacting with staff, old and new customers

  • Ability to give effective presentations for sale of bank products and services to generate new business

Work Experience:


Bank Branch Manager

Bank of New Hampshire, Dover, New Hampshire

November 2015 – Present

  • Assigning daily tasks to employees by providing clear and concise instructions and ensuring efficient operations of the bank’s branch

  • Providing weekly training to new staff on bank’s policies, procedures and expectations

  • Establishing and maintaining good relationships with customers by encouraging business

  • Addressing customer complaints and grievances on top priority level to ensure customer satisfaction

  • Increasing branch revenue through loans, deposits, investments and sale of other banking products by 13%

  • Conducting weekly conferences to identify best strategies

Assistant Branch Manager

Federal Savings Bank, Dover, New Hampshire

April 2013 – October 2015

  • Increased branch revenue with deposits by 12% per annum and investment balance growth by 10%

  • Verified documents and other information provided by loan applicants before taking a decision for approving their requests

  • Analyzed market conditions to set goals for staff and provided training to new hires

  • Oversaw daily operations of the bank and resolved staff issues by suggesting possible solutions on minor problems

  • Monitored branch cash vault deposits and performed weekly audits to ensure availability of accurate data on the computer systems in accordance with banking regulations

  • Handled complex customer inquires and gave them the required information by suggesting the best loan scheme

  • Ensured banking staff handling their responsibilities effectively and providing excellent customer service

Commercial Lending Manager

Kennebuck Savings, Dover, New Hampshire

August 2011 – March 2013

  • Established new audit procedures for reviewing loans to discover discrepancies

  • Resolved payment delinquency issues by securing past due loan payments

  • Assisted loan officers to pass proposals 10K$ loan requests to the branch manager

  • Coordinated with various teams in underwriting and analyzing loan requests

  • Devised new methods to enhance the quality of loan portfolio to maintain accuracy

Education:

  • Bachelor’s Degree in Business Administration

    ABC University, Dover, New Hampshire

    2010

  • Associate Degree in Finance

    ABC University, Dover, New Hampshire

    2012

Certification:

  • Certified Financial Planner, 2013

Reference:

On request.