Banker Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

A highly-motivated individual seeking a banker position with an esteemed bank to deliver exceptional customer service and assist customers in achieving their financial goals.

Summary of Skills:

  • Proficient in customer counseling and developing relationships

  • Exceptional in portfolio management

  • Ability to increase outbound sales by using cross selling techniques

  • Proficient in cash handling and managing mortgage sales

  • Good knowledge of computer applications and banking software’s

  • Friendly and Reliable

Work Experience:

Personal Banker

Wintrust Bank, Chicago, IL

October 2015 – Present

  • Improving customer relationships by initiating regular follow up process and building a good rapport with clients

  • Performing daily audit of tellers and checking cash vault

  • Managing portfolio of assigned customers and conducting monthly meetings to help customers discover their financial needs

  • Organizing bank’s online system to discard files no longer in use

  • Developing new strategies to create and expand sales services to existing customers and attract new clients

  • Proactively connecting with existing clients and providing useful recommendations to assist them achieve financial success

  • Conducting weekly financial reviews and introducing appropriate products as per the client requirements

Loan Officer

Byline Bank, Chicago, Illinois

March 2013 – September 2015

  • Ensured customer queries were sufficiently handled and maintained positive experience for customers, and established long-term relationships with them

  • Expedited loan proposals and contract documents to credit department and ensured fast approval

  • Revised terms and conditions on lending contracts for long-term loans

  • Used analytical and problem-solving skills and derived innovative solutions and helped trusted clients in critical situations

  • Maintained a record of given loans and their recovery process

Banking Associate

ISF Bank, Chicago, Illinois

August 2011 – February 2013

  • Handled various responsibilities like tracking sales progress, loan origination, and account opening for new customers

  • Increased new accounts in the branch by 200 within six months by making use of customer service strategies and referral pools

  • Assisted colleagues from other departments to solve account discrepancies in the bank

  • Complied and redesigned customer application forms for new account opening

  • Maintained complete knowledge about banking product offered excellent services to customers

  • Developed consumer-friendly financing projects and expanded client base by 20%

Education:

  • Master’s Degree in Business Administration

    ABC University, Illinois, Chicago

    2010

Reference:

On request.