Bank Loan Officer Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Experienced loan officer who provides excellent customer service throughout the entire loan application process. Handled different commercial loans for real estate, corporate, individuals and actively contributed in mortgage division of financial institutions. Built and sustained good relations with customers from different backgrounds.

Summary of Skills:

  • In-depth knowledge about federal laws related to lending and mortgage

  • Exceptional communication skills

  • Capable of building rapport with customers of different backgrounds

  • Comprehensive knowledge about writing procedures and current pricing terms for mortgage

  • Ability to handle financial information of customers in a highly confidential and sensitive manner

  • Ability to adapt to fast-working environment by using strong organizational skills and following a detail-oriented approach

Work Experience:

Senior Loan Officer

Arvest Bank, Rogers, Arkansas

September 2015 – Present

  • Developing promotional strategies and making customers aware about loan products by complying with the bank’s policies

  • Creating financial analysis reports, checking borrower’s financial statements and performing lease reviews

  • Coordinating various aspects of the mortgage application process and forwarding mortgage products to respective branch teams

  • Presenting different loan features to prospective clients by resolving their queries and ensuring they get the best match as per their needs

  • Performing daily maintenance of the loan applicant’s database

  • Coordinating different departments and providing excellent customer service throughout the loan life cycle and initiating feedback form to ensure customer satisfaction

Loan Officer and Mortgage Consultant

FBT Bank & Mortgage, Rogers, Arkansas

July 2013 – August 2015

  • Analyzed and reviewed loan packages for preliminary denial or approval as per the bank’s mortgage guidelines

  • Effectively maintained robust relationships with productive clients by cold calling them to inform about attractive offers and loan schemes

  • Negotiated payment arrangements with lawbreaking clients and issued deadlines for them

  • Approved loan applications with small limits while forwarded loan applications with large amounts to management for consent

  • Used automated processing software to keep a record of client applications and send reminders to borrowers about the monthly credits to be deposited

  • Clarified the doubts regarding mortgage loans and procedures as well as repayment methods by contacting prospective clients

Junior Loan Officer

Regions Bank, Rogers, Arkansas

November 2011 – June 2013

  • Provided expert financial advice on personal or educational loans and gave information about mortgage policies to interested customers

  • Assessed and performed evaluation of customer’s financial needs and gave appropriate loan suggestions

  • Checked documents supplied by customers and entered accurate information in the automated database

  • Executed loan origination process which included order for reports like title reports, appraisals and credit reports

  • Analyzed loan applicant’s financial status and performed property evaluation to determine loan feasibility


  • Bachelor’s Degree in Finance

    ABC University, Rogers, Arkansas



  • SAFE Mortgaging Licensing Act of 2011


  • National Association of Mortgage Brokers, 2011


  • Mortgage Bankers Association, 2012


On request.