Back Office Executive Resume

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[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To work in an organization that has a highly dedicated & professional environment and to enhance my career

Summary of Qualifications:

  • Good comprehension skills with a typing speed of 35 wpm
  • Thorough knowledge of the MS office tools (expertise in working with MS excel)
  • Good exposure to the back office profile with work experience in the field of Insurance, Finance and Banking.
  • Experience of working in rotational shifts

Professional Experience:

Micro Finance services, Culver, CA (2007-Present)

Back office executive

  • Received transactions data on daily basis and re-organized it for analysis as per the SOP (standard operating procedure).
  • Contacted customers/agents to remove any discrepancy in the received data
  • Processed the data with the help of the predefined formulae
  • Analyzed the results and recorded the fluctuations in the computed values as compared to the standard values
  • Mailed the analysis results with personal comments to higher authority for further processing
  • Updated the standard formulae and templates by monitoring the periodic modifications in the government policy for the finance sector

XYZ Life Insurance Co Ltd., Los Angeles area office, CA (2006-2007)

Back office executive

  • Maintained the daily transactions data in the MS excel sheets
  • Prepared daily / weekly reports for different departments as per their standard formats
  • Answered to the daily query / complaint mails by customers, following the SOP
  • Mailed the head office and other area offices for co-ordination in the processes
  • Updated the report formats as per the instructions from the higher management

Academic Education :

  • Completed Master’s in Commerce (Business Administration) from the California State University, CA in the year of 2006.
  • Secured Bachelor of commerce (Economics) Degree from the California University, CA in the year of 2004.

References:

Will be available on request