[First Name] [Last Name]
Contact Address: [street]
[Country] [City] [State/Province] [Zip Code]
Contact Number: (012)-345-6789
Email Address: [[email protected]]
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Career Objective:
To work in an organization that has a highly dedicated & professional environment and to enhance my career
Summary of Qualifications:
- Good comprehension skills with a typing speed of 35 wpm
- Thorough knowledge of the MS office tools (expertise in working with MS excel)
- Good exposure to the back office profile with work experience in the field of Insurance, Finance and Banking.
- Experience of working in rotational shifts
Professional Experience:
Micro Finance services, Culver, CA (2007-Present)
Back office executive
- Received transactions data on daily basis and re-organized it for analysis as per the SOP (standard operating procedure).
- Contacted customers/agents to remove any discrepancy in the received data
- Processed the data with the help of the predefined formulae
- Analyzed the results and recorded the fluctuations in the computed values as compared to the standard values
- Mailed the analysis results with personal comments to higher authority for further processing
- Updated the standard formulae and templates by monitoring the periodic modifications in the government policy for the finance sector
XYZ Life Insurance Co Ltd., Los Angeles area office, CA (2006-2007)
Back office executive
- Maintained the daily transactions data in the MS excel sheets
- Prepared daily / weekly reports for different departments as per their standard formats
- Answered to the daily query / complaint mails by customers, following the SOP
- Mailed the head office and other area offices for co-ordination in the processes
- Updated the report formats as per the instructions from the higher management
Academic Education :
- Completed Master’s in Commerce (Business Administration) from the California State University, CA in the year of 2006.
- Secured Bachelor of commerce (Economics) Degree from the California University, CA in the year of 2004.
References:
Will be available on request