[First Name] [Last Name]
Contact Address: [street]
[Country] [City] [State/Province] [Zip Code]
Contact Number: (012)-345-6789
Email Address: [[email protected]]
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Career Objective:
To utilize my automotive repair and maintenance experience for “Unicorn Motors,” and help customers derive maximum efficiency and trouble-free service from their vehicles by offering them professional advice.
Summary of Skills:
- Strong mechanical and customer service skills
- Ability to interact and make professional conversation of all types of customers
- Wide knowledge of the types of problems in new and used cars deliver and how to fix them
- Abreast with the latest models and technology used by car manufacturing companies
- Skilled in apt diagnosing of problems and finding suitable solutions
- Experienced in guiding customers on how to derive maximum efficiency and usage from vehicles
- Outstanding documentation, phone, and multi-tasking skills
Work Experience:
Automotive Service Consultant
Jason’s Auto Work, Greensboro, NC
October 2014 – Present
- Greeting customers and listening patiently their complaints cars are delivering and planning accordingly
- Inspecting and making prompt diagnosis of problems and finding suitable solutions
- Assigning and guiding mechanics on solving the problems in vehicles
- Ensuring mechanics are following safety standards and guidelines when repairing cars
- Taking and keep sufficient stock of spare parts and components of vehicles
- Providing technical assistance to mechanics and checking daily logs
Automotive Service Consultant
Jackson’s Auto Services, Greensboro, NC
February 2013 – September 2014
- Arranged for and provided tow services to customers and picked up their vehicles from accident sites
- Inspected accident vehicles and provided estimates of repair to clients
- Prepared insurance paperwork and attended claim formalities interacting wit insurance agents
- Answered all minor and major questions of clients related to their vehicle problems
- Understood and revamped customer service needs and grew management’s reputations
- Prepared invoices and collected cash from customers and provided receipts
- Obtained necessary parts and components of vehicles from vendors in a timely manner
Education:
- High School Diploma
St. Xavier’s School, Greensboro, NC
2010
-
Diploma in Auto Repair
ABC Technical Institute, Greensboro, NC
2012
Reference
On request.