Automotive Service Consultant Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:


To utilize my automotive repair and maintenance experience for “Unicorn Motors,” and help customers derive maximum efficiency and trouble-free service from their vehicles by offering them professional advice.

Summary of Skills:

  • Strong mechanical and customer service skills
  • Ability to interact and make professional conversation of all types of customers
  • Wide knowledge of the types of problems in new and used cars deliver and how to fix them
  • Abreast with the latest models and technology used by car manufacturing companies
  • Skilled in apt diagnosing of problems and finding suitable solutions
  • Experienced in guiding customers on how to derive maximum efficiency and usage from vehicles
  • Outstanding documentation, phone, and multi-tasking skills

Work Experience:

Automotive Service Consultant
Jason’s Auto Work, Greensboro, NC
October 2014 – Present

  • Greeting customers and listening patiently their complaints cars are delivering and planning accordingly
  • Inspecting and making prompt diagnosis of problems and finding suitable solutions
  • Assigning and guiding mechanics on solving the problems in vehicles
  • Ensuring mechanics are following safety standards and guidelines when repairing cars
  • Taking and keep sufficient stock of spare parts and components of vehicles
  • Providing technical assistance to mechanics and checking daily logs

Automotive Service Consultant
Jackson’s Auto Services, Greensboro, NC
February 2013 – September 2014


  • Arranged for and provided tow services to customers and picked up their vehicles from accident sites
  • Inspected accident vehicles and provided estimates of repair to clients
  • Prepared insurance paperwork and attended claim formalities interacting wit insurance agents
  • Answered all minor and major questions of clients related to their vehicle problems
  • Understood and revamped customer service needs and grew management’s reputations
  • Prepared invoices and collected cash from customers and provided receipts
  • Obtained necessary parts and components of vehicles from vendors in a timely manner

Education:

  • High School Diploma
    St. Xavier’s School, Greensboro, NC
    2010
  • Diploma in Auto Repair
    ABC Technical Institute, Greensboro, NC
    2012

Reference


On request.