Assistant Bank Manager Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Amicable and experienced assistant bank manager capable of cultivating long-term business relationships with clients. Extensive knowledge of general banking operations and finance regulatory requirements. Adept at leading team members and branch staff in surpassing sales goals as well as delivering exceptional customer service.

Summary of Skills:

  • Extensive operational knowledge of various financial instruments and related principles

  • Experienced in handling banking sales operation and providing customer satisfaction

  • Excellent leadership, management, and communication skills

  • Sound knowledge of business development and customer relationship management (CRM)

  • In-depth knowledge about banking policies, procedures and federal rules and regulations

  • Ability to lead and motivate staff to meet deadlines and targets

  • Capable of solving problems, negotiating and making effective decisions

Work Experience:

Assistant Bank Manager

My Care Bank, Lauringburg, North Carolina

February 2015 – Present

  • Designing and implementing new organizational system to track and monitor branch cash controls, and security and regulatory compliance for transactions

  • Compiling detail-oriented operational reports to check discrepancies

  • Creating new promotional strategies for bank’s products which enhanced sales by 20% in last three quarters

Senior Bank Executive

ATC Bank, Lauringburg, North Carolina

September 2013 – January 2015

  • Provided support to Bank Manager to administer daily work activities

  • Verified and assessed authenticity of documents while opening new accounts

  • Responsible for providing guidelines to customers in choosing the best banking services as per their requirements

  • Played vital role in generating new business development activities and developing marketing plans

  • Provided effective customer service

Branch Supervisor

PNC Bank, Lauringburg, North Carolina

January 2012 – August 2013

  • Supervised effective working of entire banking staff and ensure hassle-free operations for customers

  • Monitored customer complaints by introducing suggestion drop box in the branch and addressed them to maintain optimal relations

  • Analyzed customer needs and connected with prospective clients to discuss sales opportunities

  • Administered and assisted management department in opening new bank accounts

  • Provided timely training to branch staff and new recruits

Business Development Manager

First Capital Bank, Lauringburg, North Carolina

September 2010 – December 2011

  • Revised bank policies and successfully negotiated discount rates to attract new business and increased clients by 25%

  • Connected and established working relationships with value added resellers (VAR) to obtain new leads

  • Managed and prospected account portfolios

  • Directed activities of business development team

Education:

  • Master’s Degree in Finance

    ABC University, Lauringburg, North Carolina

    2010

Reference:

On request.

See Also

Bank Branch Manager Resume