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Career Objective:
To work as an administrative consultant for “John McClain Group” and manage daily routine of the administration department with my administrative skills and experience.
Summary of Skills:
- Experience in providing consultation services for administrative duties
- Strong computer skills with excellent typing speed
- Excellent organizational, communication, and administrative skills
- Ability to liaise between staff and management
- Ability to train employees, and set and meet deadlines
- Detail-oriented, punctual, sincere, and pose high work ethics
Work Experience:
Administrative Consultant
Brooks Agency, Milwaukee, WI
September 2013 – Present
- Liaising between staff and customers and ensuring smooth functioning of the office
- Scheduling appointments for executives, and performing data entry and filing
- Supporting staff in drafting emails and solving customers’ complaint
- Ensuring office equipment are working properly and maintenance is done periodically
- Keeping adequate stock of office stationery and supervising house-keeping activities
- Providing instructions to plumber, electrician, and carpenters for repair and maintenance work
- Controlling and handling data entry, data exchange, and data dissemination
Junior Administrative Consultant
Lemon Hotel, Milwaukee, WI
April 2012 – August 2013
- Ensured guest rooms in the hotel is properly cleaned and bed linen and toiletries are changed every day
- Took meetings of house-keeping staff, room-attendants, and laundry staff daily and instructed them on their job
- Addressed guests’ complaints relating to supply of electricity, hot water, and room services in a friendly manner
- Provided complete information to guests on sight-seeing places in the city
- Coordinated with vendors and contractors for supplies and maintenance work
- Processed incoming and outgoing emails regularly
Education:
-
Bachelor’s Degree in Business Administration
Infi College, Milwaukee, WI
2011
Reference:
On request.
